Posts by Rachael Weber
Innovating for Excellence: How Top Golf Callaway Brands Keeps Ahead & Delivers Superior Customer Experience
In honor of the US Open Golf Tournament, we’re thrilled to release the latest episode of the DCPerform Podcast! On this episode, we had the incredible opportunity to sit down with Caitlyn Perkins, Operations Manager at Top Golf Callaway Brands’ North American Distribution Center. ⛳️🏌️♀️ In this exciting episode, Caitlyn shares how their technical operations…
Read MoreWelcome Chris Troupos to the DCPerform Team!
We’re thrilled to introduce Chris Troupos, our new DCPerform Design Engineer. With a rich background in mechanical engineering and a passion for cutting-edge technology, Chris is here to help us deliver the most innovative warehouse solutions to our customers. Chris grew up in Chicago, earned his BS in Mechanical Engineering from Cedarville University in Ohio,…
Read MoreIntroducing Our New Customer Engagement Director, Mike Cadero
Introducing our new Customer Engagement Director, Mike Cadero. Mike is a seasoned leader renowned for optimizing operations and enhancing customer experiences. With a wealth of experience across continents and industries, Mike specializes in operational transformation, driving growth and efficiency across intricate systems. Having served as an Executive Director in the 3PL sector, Mike spearheaded enterprise-wide…
Read MoreFuture-Fitting your Warehouse for the Future Worker (Feat. Alex Ramirez, CEO & Co-founder of CognitOps)
In this episode, your hosts, Rachael Weber and Wonil Gregg, sit down with the CognitOps CEO & Co-Founder, Alex Ramirez. Get ready to explore strategies for preparing your facilities for the future workforce. Learn about the shifting labor pool, its global supply chain impact, and the proactive approaches essential for businesses & operations managers. Are…
Read MoreSupply Chain Automation: Debunking the myths & misconceptions (Ft. Steve Simmerman, Locus Robotics)
In this episode, your hosts, Rachael Weber and Wonil Gregg, sit down with the Head of Global Alliances at Locus Robotics, Steve Simmerman, to demystify the common misconceptions surrounding supply chain automation. Are you resistant to incorporating supply chain automation to support your supply chain? We cut through the noise to uncover the real reasons…
Read MoreThe DCPerform Podcast: The Franchisee “Supply Chain Domino Effect”: hidden complexities in sourcing, forecasting order demand, and staffing under corporate franchise
In this episode, we sat down with Andy Degraff, the franchisee owner of the Gilbert, Arizona location of Jeremiah’s Italian Ice. Jeremiah’s is a Florida-based frozen dessert shop with over 200 locations nationwide. We’ll dive into how their rapid expansion and franchising across the U.S. have impacted their supply chain and explore the strategic decisions…
Read MoreEmbracing Change: Integrating automation to meet KPI’s in a new era of demand
Automation is more than just a buzzword; it’s a strategic move that can significantly impact your operation’s efficiency, cost-effectiveness, and customer satisfaction. Automation offers numerous advantages to your operations, from improving safety and efficiency to reducing costs and enhancing customer experiences. By carefully considering your specific needs, infrastructure, and future plans, you can successfully implement…
Read MoreThe DCPerform Podcast: 1 Year of the DCPerform Podcast: A Year in Review
1 full year of the DCPerform Podcast! Tune in for episode number 12 for a year review of the DCP Podcast, how themes/industry trends have evolved, and what the future holds for Supply Chain. Thanks for listening to the DCPerform Podcast!
Read MoreThe DCPerform Podcast: Building a 5-Star CX: how luxury hotel brands create a premier guest experience from check-in to check-out
Ever wonder how premier hotels create a world class experience for hotel guests? Caesars Republic Scottsdale is opening Feb. 2024 – the brand’s first non-gaming, lifestyle-hotel concept. On Eps. 11 of the DCPerform Podcast, we sat down with Caesars Republic Scottsdale’s General Manager, Joe Iturri, to explore how this luxury hotel brand is creating a one-of-a-kind experience…
Read MoreThe DCPerform Podcast: Beating the House: Bet on Transformation
EPISODE 10: 6 sessions, 8 industry innovators, 1 transformational journey… Beating the House: Bet on Transformation! DCPerform, joined by partners Waller & Associates, LLC, and OPEX Corporation hosted a 2-day Masterclass at the Retail Supply Chain & Logistics Expo USA in May 2023. Tune into episode 10 of the DCPerform Podcast for highlights of each session and explore the journey…
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