The DCPerform Podcast: Building a 5-Star CX: how luxury hotel brands create a premier guest experience from check-in to check-out

Ever wonder how premier hotels create a world class experience for hotel guests?

Caesars Republic Scottsdale is opening Feb. 2024 – the brand’s first non-gaming, lifestyle-hotel concept. On Eps. 11 of the DCPerform Podcast, we sat down with Caesars Republic Scottsdale’s General Manager, Joe Iturri, to explore how this luxury hotel brand is creating a one-of-a-kind experience for guests while entering a new market.