The DCPerform Podcast: Building a 5-Star CX: how luxury hotel brands create a premier guest experience from check-in to check-out
June 28, 2023
![Joe Iturri Joe Iturri](https://dcperform.com/wp-content/uploads/2023/06/PODCAST-SOCIAL-Template-FB-format-1900-×-788-px-10-1024x425.png)
Ever wonder how premier hotels create a world class experience for hotel guests?
Caesars Republic Scottsdale is opening Feb. 2024 – the brand’s first non-gaming, lifestyle-hotel concept. On Eps. 11 of the DCPerform Podcast, we sat down with Caesars Republic Scottsdale’s General Manager, Joe Iturri, to explore how this luxury hotel brand is creating a one-of-a-kind experience for guests while entering a new market.