A successful supply chain and logistics strategy starts and ends with the customer. Join DCPerform as we explore the journey of delivering products to the customer and what it takes to create that "WOW" moment when a customer's order arrives. Tune in to the monthly supply chain podcasts for discussions with C-Level executives, software providers, warehouse workers, along with the end consumer.
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Latest Episodes
The DCPerform Podcast: The Evolution of Supply Chain & Boomer to Next Gen Transition
EPISODE 7: During this episode, Wonil Gregg, DCPerform’s VP of Customer Engagement and Experience, explores the history of supply chain with guests Jeff Waller, President & CEO of Waller & Associates, and Helgi Thor Leja, DCPerform’s Senior Customer Engagement Director. They provide historical context of supply chain, dating back to the 1800’s, share how it…
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The DCPerform Podcast: The Customer Experience Transition from Baby Boomer to The Next Gens
EPISODE 6: New generations are creeping into buying power… how is this generational shift impacting brands? Join host, Rachael Weber and guests Stuart Plath (Engineer/PMO SME, DCPerform) & Aris Hoath (Director, DCPerform) as they explore how the evolved customer experience is affecting the industry. During this episode, Rachael, Stuart, and Aris take a deep dive…
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The DCPerform Podcast: ‘Tis the Season for Holiday Retail Shopping
EPISODE 5: It’s the most wonderful time of the year for holiday shoppers, but how are retailers keeping up with holiday demands? Stream the holiday edition episode of the DCPerform Podcast with guest Jim Hull from Icertis. We discuss how the next-generation has evolved the holiday retail shopping experience, returns season, and how retailers are…
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The DCPerform Podcast: Redefining the Food Bank Experience – Holiday Edition
EPISODE 4: Core memories are made around the Thanksgiving dinner table and United Food Bank is committed to helping families with food insecurities create those experiences. Rachael Weber and Wonil Gregg spoke with Mike Suriano, interim CEO of United Food Bank, and Dave Richins, outgoing CEO of United Food Bank, on the DCPerform Podcast to…
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The DCPerform Podcast: Attending Supply Chain’s Premiere Industry Event
EPISODE 3: Rachael Weber recapped CSCMP’s EDGE 2022 show with Wonil Gregg, DCPerform’s VP of Customer Engagement and Experience, and Helgi Thor Leja, DCPerform’s Senior Director. The seasoned industry executives share their experience at EDGE 2022 compared to past shows, highlight key takeaways from the show, and the notable speakers they heard at the show.…
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The DCPerform Podcast: Back To School With Amber Matukonis
EPISODE 2: Wonil Gregg and Rachael Weber sat down with Amber Matukonis, also known as ‘Supermom”! During this episode, Amber shares what it’s like as an end customer as she prepares to send her middle schooler back to the classroom. Thanks for listening to The DCPerform Back to School Supply Chain Podcast!
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The DCPerform Podcast: An interview with Tom Hobbs and Paul Fichiera
Wonil Gregg, DCPerform’s Vice President of Customer Engagement and Experience, sat down with the DCPerform ownership team – Tom Hobbs (CEO of DCPerform) and Paul Fichiera (President of DCPerform). During this episode, Wonil, Tom, and Paul share personal anecdotes and experiences in the industry as well as their supply chain insights of what’s going on…
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