The DCPerform Podcast: The Franchisee “Supply Chain Domino Effect”: hidden complexities in sourcing, forecasting order demand, and staffing under corporate franchise

In this episode, we sat down with Andy Degraff, the franchisee owner of the Gilbert, Arizona location of Jeremiah’s Italian Ice. Jeremiah’s is a Florida-based frozen dessert shop with over 200 locations nationwide. We’ll dive into how their rapid expansion and franchising across the U.S. have impacted their supply chain and explore the strategic decisions made at the corporate level to meet growing demand. Discover how these decisions affect individual store operations, from ordering to staffing, storage, and cost management.